Cookie Policy

If your question is not answered below, or you require additional support, please contact [email protected]

1. What’s the D-Lo on cookies?


Cookies are small text files of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. Cookies do not cause harm to you or your computer and do not contain viruses or malware. Cookies include Flash cookies, web beacons and any other term utilised for similar tracking software. Generally cookies expire at the end of your session on our website(s), but others will be saved for a while longer to try and improve your experience. 

2. Yummy cookies and why we like them


This website uses cookies to distinguish you from other users of our website(s). This helps us to provide you with the best experience when you browse our website(s) and also allows us to improve our website(s).

We use the following cookies:

  • Strictly required cookies. These are cookies that are required for the operation of our website(s). They include, for example, cookies that enable you to log into secure areas of our website, use our shopping cart and access and use our billing software. Without these cookies, functionalities you have asked for cannot be provided.
  • Analytical / Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website(s) when they are using it. This helps us to improve the way our website(s) works.
  • Functionality cookies. These are used to recognise you when you return to our website(s). This enables us to personalise our content for you, greet you by name and remember your preferences.
  • Targeting cookies. These cookies record your visit to our website(s), the pages you have visited and the links you have followed. We will use this information to make our website(s) and the advertising displayed more relevant to your interests. We may also share this non-identifiable information with third parties for this purpose.

3. Our favourite cookies

Whilst at present we don’t utilise many cookies, we may introduce more with an intention to improve your experience on our website(s), so please check as this section may be updated. Here are the ones we use right now:

Google Analytics - this website uses Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help the website analyse how users use the site. The information generated by the cookie about your use of our website will be transmitted to and stored by Google on servers in the United States. We have activated IP-anonymisation on this website and therefore your IP address will be truncated within the European Economic Area. Only in exceptional cases will the whole IP address be first transferred to a Google server in the United States and truncated there. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity for website operators (i.e. us) and providing them other services relating to website activity and internet usage. We understand that your IP-address determined within the scope of Google Analytics will not be associated with any other data held on you by Google. You can opt-out from being tracked by Google Analytics by clicking on the following toggle button. This performance cookie will be stored for around 2 years.

4. I don’t want cookie!


You can enable or disable cookies via your browser settings. We have provided links detailing cookie management for some of the more commonly used browsers below:

Internet Explorer: https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform=Desktop

Safari: http://support.apple.com/kb/PH5042 or https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Opera: http://www.opera.com/browser/tutorials/security/privacy/ or https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/

You can also find out more information on cookies at www.allaboutcookies.org.

If you choose to disable cookies in your browser, you may be unable to use the full functionality of our website(s).